Answer first. That's usually what wins.
Every message from your website, BuyCarCentral and your own entries lands in one list, with a timer on the ones that are waiting. The first reply usually wins the sale.
- One inbox for every source
- Waiting-time alerts on new leads
- Lead source and win-rate reports
- Credit applications customers fill out on their own phone
- Encrypted applications, deleted after 120 days
- Email alerts the moment a shopper asks about a car
Nothing sits unanswered
Today puts new leads at the top with how long they've waited. Leads shows where each came from and where it stands, from new to contacted to appointment to quoted.
- Marketplace, website, phone, walk-in and more
- Alerts to the people you choose
Credit applications without the paper
Send a customer a link, or hand them your phone. They fill in the application themselves, and it's stored encrypted for your finance team to open, print or enter into your lenders' systems. Social Security numbers stay masked until a finance manager reveals one, and every reveal is logged.
- Applications deleted automatically after 120 days
- A record of who opened each one
Questions
About leads & credit apps
Does it send texts?
Texting is coming once carrier registration is complete. Email alerts and the lead list work today.
Does it send applications to lenders?
Not yet. It captures the application and gives your finance team a clean copy to enter into your lenders' systems.